Information system development, current maintenance
ParcelSea smart mailbox is a personal parcel machine developed in Estonia and with an innovative and eye-catching design, which consists of three compartments of different sizes and can hold packages of different sizes, letters and up to five food bags at the same time. It is an open solution that already works with all courier companies today. Friends and neighbours can also leave packages for the owner, because a separate application is not required to use the smart mailbox.
NECESSITY AND ORIGINAL TASK
The initial task of the cooperation was to create a convenient ordering environment for Parcelsea customers, where it would be possible to order a smart mailbox. Ordering additional services for existing smart mailboxes through the self-service environment also needed to be addressed.
DESCRIPTION OF THE SOLUTION
As the first stage of the project, we conducted a thorough business analysis to map the entire solution in detail. Accordingly, we created an MVP solution that includes an ordering environment, a customer self-service environment, and an ordering module of additional services. We also developed a custom payment logic solution, which we interfaced with payment instruments and business software. As a continuation of the pilot project, Web Expert will ensure the high-quality operation of the created solution also through current development and maintenance.